Hotmail?

User: I cannot open my email attachment in gmail..
Tech: Okay, what kind of file is it? A word document?
User: Yeah, i think...it says .docx
Tech: Okay, that means that it is a word 2007 file.
User: Okay I don't have the new word.
Tech: I would suggest hitting "View as HTML" at the bottom of your email.
Tech: This will allow you to copy all of the information from your attachment into a new word document.
User: OH!! Cool, I didn't know that if you hit "Hotmail" that it would let you see the document.
Tech: You mean HTML? heh. It's not hotmail, it's an abbreviation for a computer language..all you need to know is that it will allow you to see the text.