File BACKUP

User: "Something happened to my excel file."
Tech: "Let me remote you. So, what seems to be the problem?"
Users: "There's two copies of my excel file. You can see it right here."
Tech: "You mean the one called sunday brunch.xls and sunday brunch BACKUP.xls"?
User: "Did something happen with the servers? Do you think a restart would fix it.?"
Tech: "No, that wouldn't do anything. More than likely this was deliberately done by someone with access to the folder. We don't really duplicate files and then rename them, especially a file so far into your department shared folder."
User: "I'm not saying you did. I'm just asking if you might know how it got that way. I don't know what file to work on."
Tech: "Does someone else have access to the folder?"
User: "Yes one other person"
Tech: "Have you tried contacting her to see if she made a backup?"
User: "No, she's out of the office."
Tech: "I would try your best to contact her via email to see if she made a backup. Most likely she did."
User: "Well how am I suppose to work? I don't know what to work on."
Tech: "I would work on the one that doesn't say BACKUP on it. It's probably the same one you're used to."
User: "No no that's unacceptable. I'll just have to figure this out."
:: hangs up :::